The refunds for your purchase

Refunds

 

You are able to request for your refund up to 14days from your purchase date. You can request refund for all your purchases from our bushido-store.com shop.

 

If you request to refund your money for your purchase the product should be:

Non worn and without any marks of wearing (this point does not apply for low-quality products) ;

Packed in suitable packaging to prevent damage during transportation;

With all product labels;

Returning or changing the item must be accompanied by proof of sales (invoice, check or payment statement). Do not forget to fill in the goods exchange / return request that you will receive with the goods. Please add your account number in the application.

You can request for refund:

Address:

International Bushido Federation

S.  Dariausir S. Gireno g. 2-16, LT- Alytus

The money will be refunded to your account within 14days

Send us a registered mail (shipping costs are paid by the buyer)

Changing the item

You can return the item for replacement within 14 days from the date of purchase. You can change all the items purchased in the bushido-store online store.

The goods to be exchanged must be:

You are able to request for your refund up to 14days from your purchase date. You can request refund for all your purchases from our bushido-store.com shop.

If you request to refund your money for your purchase the product should be:

Non worn and without any marks of wearing (this point does not apply for low-quality products) ;

Packed in suitable packaging to prevent damage during transportation;

With all product labels;

To change the product to another model, shape, color or other dimension, the change will be delivered to the address specified by the customer within 14 days of acceptance of the item. If the seller does not have the correct item, the money will be returned to the account specified by the buyer within 14 days in accordance with Article 6.362 of the Civil Code of the Republic of Lithuania;

Send us a registered mail (shipping costs are paid by the buyer)

Address:

International Bushido Federation

S.  Dariaus ir S. Gireno g. 2-16, LT- Alytus.

In case of price discrepancy:

If changed toa more expensive product, the customer undertakes to cover the price difference during the delivery of the goods by cash or by bank card.

If changed to a cheaper item, the International Bushido Federation undertakes to cover the price difference in the account specified by the customer within 14 days of receipt of the goods.

Product defect

The seller is liable for defects in the item that become evident within two years from the date of purchase of the item. (Section 6.338 of the Civil Code of the Republic of Lithuania)

Your opinion is important to us! If you are not satisfied with the quality of the product purchased - contact us with the contact details provided. We will investigate your claim and respond within 10 days.

For questions about product quality, please contact us at tel. no. +37060155755

If the Customer is not satisfied with the final response from the International Bushido Federation, due to an out-of-court settlement of consumer disputes, you may contact the State Consumer Rights Protection Authority (address 25 Vilniaus g., 01402 Vilnius, Lithuania, e-mail: service@vvtat.lt, phone 852626751, website www.vvtat.lt) in its territorial subdivisions, or fill out an application form on the EGS platform: http://ec.europa.eu/odr/

Consumer disputes are settled out of court by the competent State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, www.vvtat.lt)